By Lenie Lectura June 30, 2020
Electricity demand in the franchise
area of the Manila Electric Co. (Meralco) during the second quarter peaked at
7,000 megawatts (MW), slightly lower than what the utility firm recorded in the
first quarter of the year.
“Meralco peak demand during the
first quarter was around 7,600 MW, which occurred before ECQ [enhanced
community quarantine]. During the second quarter, Meralco peak demand was
around 7,000MW, which was reached last June 23,” Lawrence Fernandez, Meralco
utility economics head, said during a virtual press briefing on Monday.
While demand is slowly picking up,
the numbers are still far from pre-lockdown levels, he added.
“While this is higher than the 5,500
MW peak in April, at the height of the ECQ, demand is still lower than pre-ECQ
levels,” said Fernandez.
On electricity bills, the utility
firm said it would not issue a disconnection notice to any of its more than six
million customers until the end of August. This is because Meralco claims that
meter reading activities have already resumed.
“Lahat nabasahan na [all meters have
been read],” said Meralco Spokesman Joe Zaldarriaga, referring to
recently-concluded electric meter reading conducted by Meralco personnel. “At
present, we already completed our meter readings so by the end of June, all our
bills are now based on actual meter readings.”
Zaldarriaga said there is also a
possibility that Meralco may opt not to issue a disconnection notice at
end-August. “There is no final decision yet. We will discuss it further.”
Despite providing an installment
payment option to its customers for as long as six months, Meralco still
receives complaints related to bill shock and confusing billing statements,
among others.
“Our current situation now is that
we handle concerns of customers individually. We will address and we will
continue engaging all of our customers one-on-one. It is definitely challenging
but we understand also that there are still questions,” said Zaldarriaga.
Meralco said it is in compliance
with the Energy Regulatory Commission’s (ERC) directive. The ERC has ordered distribution
utilities (DUs) to implement a staggered payment of up to six equal monthly
installments for consumers with monthly consumption of 200 kWh and below in
February for electricity bills falling due within the ECQ and Modified Enhanced
Community Quarantine (MECQ) periods. The first monthly amortization should be
made not earlier than June 15, without penalties, interests and other fees.
For electricity customers with
monthly consumption of above 200 kWh in February, DUs shall allow a staggered
payment of up to four equal monthly installments for their electricity bills
falling due within the ECQ and MECQ periods. The first monthly amortization
should be made not earlier than June 15, without penalties, interest and other
fees.
“If needed, we night further push
more in terms of duration period by which customers can pay their bills,” said
Zaldarriaga.